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TOYOTA MYANMAR

Streamlining TTAS Internal Communication: Custom Software Development

The client

TTAS has been the first authorized TOYOTA car dealer in Myanmar, known for its reliability and reputation since its establishment in 1996.
TTAS managed all stages of the approval process from payment requests to purchasing assets by paperwork. In the long run, the reliance on paperwork took too much physical dependency and led to manual tasks, duplicate data entry, uncertainties, and a long waiting time between the request and approval process.

Solution(s)

Therefore, when TTAS first approached us, the main goal was to develop a custom digital solution that fully transform paper-based processes to digitalization.
We knew that a well understanding of their existing workflow was essential. Therefore. we have carried out a complete business analysis and research process to define exact business flows, user roles, and permissions to apply in the design and development phases. The users’ roles are simply defined into two types: applicants who submit the request forms and approvers who accept and reject the application. Based on the user roles and their permission, the users’ dashboard visibility is different. The software is built as a progressive web app, using Laravel, and Vue js tech stack for scalability and security.

The Impact

The development took only 2.5 months to fully transition from a manual process to a digital solution. This new system could eliminate data duplication, reduce the waiting time between request submission and approval, leading to a more efficient workflow.

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